FAQ
CuCap Products
No. The centering aid fits all standard 12-cup muffin trays measuring 25-27 x 35-38 cm (e.g. CUCAP, Kaiser, PamperedChef etc.)
Not suitable for muffin tins from Dr. Oetker, Wenko and Zenker.
No, not necessarily. Because of the very high-quality silicone and when using oil and fatty doughs, the baking cups grease themselves. If the baking cups do get a little dry due to use in the dishwasher or when using a lot of dry doughs (yeast dough, bread dough, etc.), then oil the baking cups with a kitchen towel and a little cooking oil and put them back in the cupboard. The next time you use them, they will be as good as new.
No. With batter, it is only important that the batter is first baked for 5 minutes and then the CUCAP baking cups are lightly pressed in. Then simply bake the batter for the remaining time.
If the batter is not baked briefly beforehand, the CUCAP baking cups will sink to the bottom and then tip over. That is why the baking time of around 5 minutes is very important.
When used with the centering aid, the CUCAP baking cups can be prepared directly in the centering aid. Then put the dough into the muffin tin and place the centering aid on the muffin tin. Then bake the dough for the normal baking time (usually at 180°C for around 23 minutes).
Online Shop & Shipping
The shipping costs depend on the selected delivery country. You can find an overview of the shipping costs per country in our shipping costs table .
You can find our current delivery countries in our shipping costs table . We are currently unable to deliver to other countries.
Shipping usually takes place on the next working day after confirmed receipt of payment or a guaranteed payment confirmation by a third party (PayPal). If you pay in advance, please take into account that the duration of the transfer will be added.
The delivery time is usually 2-3 working days. Different delivery times can be found in the respective item description.
Depending on the nature of the goods and the volume of the shipment, we generally ship the goods using the safest and fastest method. Shipping is carried out by DHL, DPD or a freight forwarder.
As soon as your goods have been dispatched, you will receive an email with a link to track your shipment, where you can view the status of your shipment at any time.
There is no minimum order value in our shop. Shipping is free for orders over €40, regardless of whether it is one or more items. There is no maximum order value.
Yes, you can return the delivered goods or revoke your contract declaration without giving any reasons within the cancellation period. Please use the enclosed return slip for the return.
The refund will be made 3-5 working days after receipt of the return in our warehouse.